Areas of Expertise
IT communication and support; call centers; knowledge management development and IT management services; executive and internal technical support; IT community partnerships; software licensing; vendor management; client support.
As associate vice president for client services and support, Cathy O'Bryan leads universitywide initiatives that ensure IU faculty, staff and students have clear access to and ongoing support for the tech that empowers their productivity. From enterprise software contracts to mobile device management, O'Bryan believes IT at IU should be ever-present, well supported and easy to use. And she knows that the highest quality, most successful services come from ongoing dialogue between UITS and constituencies across IU.View full bio
Updated on: June 5, 2018