In 2022, UITS staff members provided Indiana University students, staff, and faculty with a variety of technology-related support and services—from Canvas to Zoom. Below are just a few data points to illustrate the scale of support UITS provided to the IU community.
Canvas
Canvas makes teaching easier with a virtual classroom where teachers and students can create, store, and share a wide variety of educational tools.
Total number of Canvas sessions: 46,963,133
Device connections
IU’s network supports faculty, staff, and student devices.
The highest number of unique devices connected to the campus network in 2022: 243,190
Duo and security
Duo provides Two-Step Login and security for IU students, faculty, and staff.
Duo access requests granted: 21,376,378
Duo access requests denied: 1,491,682
Duo enrollments: 54,814
Active interdictions to prevent access to known malicious sites: 4,402,427
As any member of the IU family will admit, emails are essential to their classes, research, and other work.
Emails delivered: 1.8 billion
Spam/threat emails blocked: 662 million
Knowledge Base
The IU Knowledge Base addresses topics about information technology at IU. The Knowledge Management team works with technology service providers throughout IU to make both public and internal information available for the IU community.
Worldwide page views: 8.6 million
IU community page views: 1.6 million
Content changes
- New documents created: 448
- Documents archived: 401
- New images created: 322
- Images archived: 163
Student Appointment Scheduler
The Student Appointment Scheduler allows students to locate an academic advisor, success coach, or peer coach and schedule an advising appointment.
Appointments scheduled using Student Appointment Scheduler: 369,236
Support Center
The UITS Support Center provides IT support to all IU campuses.
Phone calls: 66,712
Chats: 18,206
Emails: 27,942
Walk-ins: 16,915
Zoom
Zoom allows faculty, students, and staff to connect, share, and learn over any distance.
Total number of Zoom minutes: 427,531,012
Total number of Zoom meetings: 2,370,510
Total number of Zoom participants: 9,293,631
