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UITS Monitor: Back to school edition

Monitor newsletter Aug 17, 2022
College is hard. UITS makes tech easy.

UITS news for August 17, 2022

Watch for tech updates in the Monitor every other week

Tech at IU is constantly evolving to help students do their best work. University Information Technology Services (UITS) runs the tech at IU. Every other week, you’ll receive this newsletter, called the Monitor, to keep you informed about the top-notch tech IU offers every student. 

Here are important tech updates to make sure you have a great start to the semester: 

IU Exchange email migration

To safeguard student data, all student email has migrated from Gmail to Microsoft Exchange. This means you no longer have access to the Gmail accounts associated with your IU email.  

Access your account

More security for your new email situation 

IU has added an extra layer of security for logging into Exchange Online. If you receive a message saying, “Your email access has been blocked,” you may need to complete a profile reset. You can still access your email through other means such as through on a laptop, tablet, or desktop.

Reset your profile

The Duo Two-Step authentication

Duo is no longer able to call or text a number to access two-step authentication. Instead, you must authenticate logins via push notifications on the Duo mobile app or through a reusable specialty hardware token. These tokens are distributed for free by the Support Center.

Stop by a walk-in Support Center for Duo token

Friendly reminder: beware of phishing 

New students are especially susceptible to phishing emails, but everyone at IU is vulnerable. These emails can come from a variety of sources, even other IU accounts that have been phished, and can try to steal a range of personal information.

Check out

How to hook up your gaming console or smart TV

Register your gaming system, smart TV, or streaming device before connecting to IU PublicNet. For wireless connection, find your console/smart TV’s wireless MAC address. Go here for wired connection. If you need help, contact the Support Center.

Visit the Getting Started Student Guide for links and tips about tech at IU. Or chat, call, or email your campus IT Support Center. We’re here to help.

Follow us on Instagram, Twitter, and Facebook for more helpful info. 

See IT News article for more details on IU tech updates

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