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UITS Monitor: CrimsonCard outage Jan. 4-7

Monitor newsletter Dec 15, 2021
CrimsonCard outage January 4-7

UITS news for December 15, 2021

CrimsonCard outage Jan. 4-7

Plan ahead so the outage won’t affect your transactions.

The CrimsonCard system will undergo a maintenance upgrade between Jan. 4 and Jan. 7, 2022. During this period, CrimsonCard services may be intermittently unavailable including card production, card suspension, account inquiries, CS Gold API, and financial transactions such as purchases, deposits, and printing.

The upgrade should not impact existing cardholders who use a CrimsonCard for access to an on-campus building. Temporary cards issued to Bloomington Residential Programs and Services students may experience intermittent access outages.

For more information about the CrimsonCard outage

Say ‘yes’ to eduroam/IU Secure certificate upgrade

Accept the new security certificate on or after Dec. 29 when prompted.

IU’s Wi-Fi network, eduroam/IU Secure, is upgrading its security certificate. On Dec. 29, eduroam/IU Secure may prompt you to accept the Client Authentication certificate on all your wireless devices. Say “yes” to accept the certificate and stay connected. For assistance, contact the UITS Support Center.

For more about the Wi-Fi security certificate upgrade

It’s winter break, but the support you need is ongoing

Check out the adjusted hours for the Support Center.

All IU campuses have adjusted their Support Center hours during the winter break. During closings, phone calls will route to the UITS Contact Center.

Go here for winter break Support Center hours

Access IU-supported software, even when you’re off campus

You can also connect to a Student Technology Center computer.

Off campus during the holidays? Remember that you have IU-licensed software available to you at no additional fee through the IUware and IUanyWare programs. All you need is your IU email address.

  • With IUware, you can install software directly onto your hard drive.
  • IUanyWare allows you to stream your software from a web browser or mobile app.

Learn more about IUanyWare

Are you a tech savvy night owl?

The Support Center needs someone like you.

The UITS Support Center has an urgent need to fill the following job openings. UTIS is looking for applicants with technology and customer-service experience.

  • 296778 – IT User Support Technician (Overnight PA Supervisor)
  • 297980 – IT User Support Technician (PA Supervisor)
  • 297532 – IT User Support Technician (Computer Coordinator)
  • 297110 – IT User Support Technician (Computer Assistant)
  • 296879 – IT User Support Technician (Computer Assistant)
  • 296884 – Multiple Part-Time Consultant positions for IU Bloomington, IUPUI and IU Northwest.

Search for the job number at and apply

Using IU eTexts in your course this spring?

Attend a Jan. 6 webinar to get you and your students off to a great start.

The Engage e-reader is packed with features to encourage instructor and student engagement with IU eTexts. Join Getting Started with Engage at 11am or 2pm on Jan. 6 for a quick 30-minute webinar to get tips for using Engage features to foster active learning.

During the webinar, you’ll also learn how to ensure your Engage eText is ready on the first day of class and receive helpful resources for both you and your students.

Register for the Jan. 6 Engage IU eTexts webinar

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